FAQ
Frequently asked questions
Straight answers about UK licensing, payments, safer gambling and how Casino Mosaic works.
Yes. We only list brands that hold a licence from the UK Gambling Commission (UKGC). Each review shows the licence number and a direct link to the Gambling Commission public register so you can check it yourself.
Go to the Gambling Commission public register at gamblingcommission.gov.uk, search for the operator or domain name, and confirm the licence status is active. We link straight to the relevant register entry on every review.
We may earn a commission when a reader opens an account with a brand through our links. This never changes our scores, and brands cannot pay for a better rating. Full details are on our Disclosure page.
Only people aged 18 or over who live in Great Britain. Licensed operators must verify your age and identity before you can deposit or gamble.
No. Credit card gambling has been banned in Great Britain since April 2020. UK licensed brands accept debit cards, e-wallets and bank transfers instead.
At a minimum: deposit limits, time-outs, reality checks, self-exclusion and participation in GamStop. We test these tools in every review.
GamStop is a free national self-exclusion scheme. Once registered, you are blocked from all UKGC licensed online gambling brands for the period you choose (6 months, 1 year or 5 years).
Gambling winnings are not taxed for players in the UK. You should still treat gambling as paid entertainment, not as a way to make money.
No. Casino Mosaic is an independent review service. We do not take bets, hold funds or process payments. All accounts are opened directly with the licensed operator.
Call the National Gambling Helpline free on 0808 8020 133 (24/7), visit BeGambleAware.org or GamCare.org.uk, attend Gamblers Anonymous meetings, or self-exclude through GamStop.